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AIVU Hub Terms of Service — English Reference Translation

An English reference translation of version 1.3 of the AIVU Hub Terms of Service.

Translation revision
v1.3-en.1
Corresponding Japanese version
v1.3
Japanese source effective date

Article 1 (Application and Consent)

These Terms apply to the relationship between Layered Inc. (the “Operator”) and registered users (the “Members”) concerning the use of AIVU Hub (the “Service”). A Member uses the Service after agreeing to these Terms on the registration screen.

Individual notices and precautions on the Service, the Community Guidelines, and rules separately established by the Operator form part of these Terms. If their provisions conflict, the individual notice or rule applies first, followed by these Terms. However, if the Community Guidelines conflict with these Terms, these Terms prevail.

Article 2 (Eligibility and Registration)

The Service is a business-to-business service for corporations, organizations, and sole proprietors engaged in video production, filming, equipment rental, or related business. Members shall use the Service for their own business or the business of the organization to which they belong, and may not use the Service for private, household, or other consumer purposes. A registrant must be at least 18 years old and have authority to agree to these Terms and coordinate transactions for the registrant’s own business or on behalf of the corporation or other organization to which the registrant belongs.

  • Provide accurate and current registration information.
  • Do not transfer, lend, or share registration invitation tokens, passwords, accounts, or codes or tokens used to link devices with any third party.
  • Promptly notify the Operator if you become aware of unauthorized use.
  • The Operator may decline to approve a registration application that does not comply with these Terms.

Article 3 (Ways to Participate and Authorizations)

There are two ways to participate in the Service:

  • Registration as a Requester: A business seeking filming, use of equipment, or another service may apply to register through the Service’s registration screen. Submitting a registration application alone does not enable the request features. Inquiries to Providers and booking requests are enabled only after the email address has been verified, the registrant has agreed to the business-use confirmations presented during registration, and the account is active.
  • Participation as a Provider: A person wishing to provide cinematography, peripheral equipment, or an URSA Cine Immersive camera body must apply to participate and undergo review by the Operator. If the Operator approves the application, the Operator will individually send a registration token tied to the verified email address and an expiration time to that address, or grant the relevant Provider authorization to an existing account.

Provider authorizations are divided into “AIVU Provider” and “URSA Body Provider” authorizations, each of which is granted, suspended, or revoked independently. An AIVU Provider authorization must also be active to provide an URSA Cine Immersive camera body.

A Member must hold the rights necessary to submit, and to permit review of, any work, external URL, explanation, or material submitted for authorization review. The Operator may decline an application, or suspend or revoke an authorization already granted, if the Operator cannot verify the submission, the materials are insufficient, or the Operator otherwise determines that the application does not comply with these Terms. The Operator’s review is limited to the submitted materials and the Operator’s judgment; it does not guarantee identity, authorship, skill, legal ownership of equipment, or the safety of a transaction.

Article 4 (Role of the Service)

The Service provides a place where Members can list and view information about equipment, cinematographers, service areas, schedules, and similar matters, and can coordinate booking requests, confirmation of terms, and messages. The Operator is not a lessor or lessee of equipment, a contractor or commissioning party for filming services, an agent, an intermediary, or a party to any contract between Members.

Neither the Operator nor automated processing used by the Operator recommends, ranks, assigns, or introduces transaction counterparties to Members, and neither negotiates terms, determines remuneration, or otherwise acts as an intermediary. Display order in lists, maps, and the works catalog is based on general display criteria established by the Operator and does not endorse, or indicate the relative merit of, any particular Member or that Member’s skill, pricing, or reliability.

Article 5 (Public Information and Location Information)

A Member’s display name, public profile, work information, and listed schedule may be made available on the internet. Email addresses are not displayed on public profiles. Members must hold the rights and permissions necessary for information they make public and are responsible for its accuracy and lawfulness.

Public maps show only approximate locations for safety. Do not enter the storage location of valuable equipment, a residence, an exact handover location, or similar information in a public field; share it only with the necessary counterparty through messages or another appropriate channel.

Article 6 (Inquiries and Communications)

From a Provider’s listing, a Requester sends an initial inquiry by completing the prescribed fields, including the inquiry type, corporate name or trade name, inquiry summary, purpose, preferred dates, area, budget, and deliverable or medium. The Operator sends the message body generated from the entered information to the selected Provider without alteration. The Operator does not review the content of an inquiry and does not select, allocate, or introduce a counterparty.

  • A Provider may stop accepting new inquiries and new booking requests. Existing conversations and bookings continue while acceptance is paused.
  • A Requester may not send an additional message in the same conversation until the Provider replies.
  • The Operator sets limits on the number of new inquiries (currently three in 24 hours and ten in seven days). A Requester may also have only one inquiry awaiting a reply from the same Provider.
  • An estimated response period shown on screen is provided to help a Requester plan. It does not impose an obligation on a Provider to reply, and the Operator will not lower a Provider’s rating or otherwise disadvantage a Provider because no reply was sent.

The Operator may send notifications to a registered email address about bookings, messages, inquiries, applications, and other events. A notification does not include the text of a message, the content of an inquiry, a cancellation reason, or other details; it only directs the recipient to the relevant screen in the Service. Notifications are sent on a best-efforts basis. A delayed or undelivered notification does not affect a process carried out in the Service or the record of that process. Members must perform necessary checks themselves without relying on delivery of a notification.

Article 7 (Bookings, Contracts, and Payment)

A booking request, acceptance, and “agreement record” in the Service record the fact that the parties confirmed the listing terms; they do not, by themselves, form a lease, services agreement, or any other contract. The parties must agree directly with each other on when a contract is formed, the final terms, invoicing, taxes, payment method, and cancellation terms.

Displayed fees and deposits are indicative. The Service does not process payments, provide escrow, collect funds, or issue refunds. When proceeding with a transaction, also consult the Transaction Guide (Japanese).

Booking statuses in the Service record confirmation and reservation of dates. “Requested” means confirmation of dates has been requested, “Accepted” means the dates have been reserved, and “Declined” means the dates were not reserved. None of these statuses means that a contract has been formed, has not been formed, or has been terminated.

The party that submitted a requested booking may withdraw it unilaterally. An accepted booking is cancelled only if one party proposes cancellation with a reason and the other party agrees. If the other party declines or does not respond, the dates remain reserved. Whether a cancellation is completed in the Service is separate from the cancellation terms agreed between the parties and from any allocation of costs or requirement to pay a penalty. The Operator does not decide these matters; the parties must resolve them directly.

Article 8 (Equipment, Insurance, and Safety)

The Operator does not guarantee listing information; ownership, condition, or suitability of equipment; a Member’s skill, qualifications, or identity; performance of a transaction; or ability to pay. The Operator also does not provide, solicit, or arrange insurance. Before a transaction, Members must directly confirm the condition of the equipment and accessories, identity verification, insurance, deductibles, and allocation of responsibility for damage, theft, loss, accidents, or personal injury, and must conduct the transaction safely.

An “AIVU Provider” or “URSA Body Provider” label indicates only that the corresponding Provider authorization is currently active in the Service. Materials submitted with new applications are reviewed to the prescribed extent, but an authorization may be carried over during migration to preserve an existing listing. Neither label guarantees identity, authorship, skill, legal ownership or current condition of equipment, or the safety of a transaction.

Article 9 (Member Responsibilities)

  • Comply with applicable laws and regulations, industry safety standards, and agreements between the parties.
  • Independently secure the authority, permits and licenses, insurance, transportation, and means of identity verification required for a transaction.
  • Inform the counterparty in advance of material terms, equipment defects, restrictions, and additional costs.
  • Do not use or disclose nonpublic information learned through messages or otherwise beyond the purpose of the transaction.

Article 10 (Prohibited Conduct)

  • Conduct that violates laws or regulations, these Terms, public order or morals, or the rights of a third party
  • Using the Service as a consumer or for a purpose unrelated to the Member’s own business or the business of the organization to which the Member belongs
  • False listings, impersonation, listing equipment or services without authority, or fraudulent solicitation
  • Dangerous use, trading stolen property, money laundering, or other conduct connected to crime
  • Harassment, discrimination, threats, spam, or commercial communication unrelated to a transaction
  • Attempting contact through another channel after the counterparty has stopped accepting contact or has indicated through blocking or another method that contact is unwanted
  • Unauthorized access, exploitation of vulnerabilities, transmission of malware, excessive automated collection, or other interference with operation of the Service
  • Collecting, disclosing, or using another Member’s or third party’s personal information without a legitimate purpose
  • Conduct the Operator reasonably determines would materially harm the safety or trust of the Service

Article 11 (Reports and Blocking)

A Member may report to the Operator, through the reporting channel in the Service, conduct that violates these Terms or the Community Guidelines, infringement of rights, a suspicious transaction, or another safety concern.

When the Operator receives a report, it reviews the post, message, or booking identified in the report and the minimum surrounding context necessary to make a determination. The Operator does not continuously monitor communications between Members in the absence of a report. A report does not, by itself, suspend the reported Member or make the reported content private. Based on the result of its review, the Operator may take an action described in Article 15.

A Member may block another Member. While a block is active, neither Member can send a message to the other. Blocking does not prevent acceptance, decline, completion, cancellation proposals or responses, or other status operations for an existing booking, and does not stop the automatic notifications associated with those operations. Removing a block does not automatically resume past communications.

Article 12 (Posted Content and Intellectual Property Rights)

Rights in text, images, work information, and other content posted by a Member remain with the Member or the lawful rights holder. The Member grants the Operator a non-exclusive, royalty-free right to use posted content to the extent necessary to provide, display, maintain, and secure the Service and to address defects. This license ends when the relevant content is deleted, except for a period required by law or for backups.

Rights in the Service’s software, name, screens, and other elements supplied by the Operator belong to the Operator or the lawful rights holder.

Article 13 (Works Catalog and Storage of Video Data)

A Member with an active Provider authorization may publish the Member’s works in the Service’s works catalog. When publishing a work, the Member confirms, by making the representation in the version specified by the Operator, that the Member owns the rights in that work or has obtained the permissions necessary to list it and make it available for viewing.

The Operator does not review each work before publication. The Operator may make a work private in response to a report, a request from a rights holder, or a safety need. If a Member’s Provider authorization is suspended or revoked, works published by that Member immediately become private and are not automatically republished if authorization is later granted again.

The video data for a work is stored in external storage managed by the Member. The Operator does not reproduce or store the video data itself and is not responsible for its availability, sharing settings, traffic, or other conditions. A Member must independently comply with the terms of the external storage used and, when ending publication, must stop sharing through the Member’s own settings. The Operator may retain a thumbnail image of a work for display in lists and detail pages.

Article 14 (Device Linking)

Using a linking feature provided by the Service, a Member may link the Member’s account with a compatible playback application and synchronize viewing-related records (My List, viewed status, and interest marks).

  • A token issued through device linking may be used only to view and update viewing-related records, submit reports, set and remove blocks, and request account closure. It cannot be used for listings, bookings, messages, or any other transaction-related feature.
  • Limits apply to token validity and the number of devices that may be linked at the same time (currently 180 days and five devices).
  • A Member may unlink a device at any time through Settings. All issued tokens are revoked if the Member resets the password or closes the account.
  • Do not share a linking code or token with a third party.

Publicly available works may in some cases be viewed without linking an account. In that case, viewing-related records are not synchronized.

Article 15 (Suspension of Use, Account Closure, and Withdrawal)

The Operator may, without prior notice, make posts private, suspend Provider authorizations, restrict features, or suspend an account if a Member violates these Terms, there is unauthorized use or a safety concern, the Member cannot be contacted, or the action is otherwise reasonably necessary to preserve the Service or community. If the matter is not urgent, the Operator will, to the extent feasible, provide the reason and an opportunity to remedy the issue.

A Member may close the account through Settings. Upon closure, listings and works become private and the Service’s features are no longer available. The email address, display name, and public profile are anonymized, and all active sessions and device-linking tokens are revoked. A closed account cannot be reactivated.

To allow a transaction counterparty to verify the history of the transaction, and to the extent necessary for safe operation, the Operator retains bookings, agreement records, communications, reviews, and report records linked to the anonymized account identifier. Closure does not affect a contract already formed between the parties, an outstanding obligation, liability for a violation of these Terms, or a provision that by its nature should survive.

Article 16 (Changes, Suspension, and Termination of the Service)

The Operator may change, suspend, or terminate all or part of the Service because of maintenance, failure, disaster, interruption of a third-party service, a security response, or an operational need. The Operator will give advance notice of a planned material change or termination to a reasonable extent.

Article 17 (Disputes and Liability)

The parties must directly resolve transactions and communications between Members or between a Member and a third party, damage to, theft or loss of equipment, accidents, personal injury, payment issues, and other disputes. This does not exempt the Operator from responsibility where the Operator is at fault.

The Operator does not guarantee that the Service will always be available, that listing information will be complete or accurate, or that a particular result will be achieved or transaction formed. If the Operator is liable for damages, liability is limited, to the extent permitted by law, to ordinary and direct damages actually incurred. This limitation does not apply in the case of the Operator’s intentional misconduct or gross negligence.

Article 18 (Personal Information)

The Operator handles personal information and similar information in accordance with the Privacy Policy reference translation.

Article 19 (Changes to These Terms)

The Operator may change these Terms when laws or regulations change, the content of the Service changes, or another need arises, after considering the necessity and reasonableness of the change. The Operator will provide advance notice through the Service of the amended terms and their effective date. For a change that materially affects a Member’s rights or obligations, the Operator will request renewed consent as necessary.

Article 20 (Governing Law and Agreed Jurisdiction)

Japanese law governs these Terms and the relationship between the Operator and Members concerning the Service. Depending on the amount in controversy and other rules of statutory jurisdiction, the Chiba District Court or the Ichihara Summary Court has exclusive agreed jurisdiction as the court of first instance over disputes between the Operator and a Member.

Contact

For questions about these Terms, please contact the address listed in Operator Information (Japanese).